Our team of experts understands the importance of information security, market changes and challenges, political, cultural and legal factors ... so that we can evaluate the impact to their customers. Based on those assessments, we will identify further steps as necessary to ensure our clients are treated with the utmost care.
We understand that every customer is different and always has different requirements, so we always provide our customers with customized services. We designate dedicated customer service representatives (CSR) who understand the needs and wants of our customers to deliver the best overall service and best support to our customers. In addition, the establishment of our standard operating procedures (SOP) also ensure the satisfaction of customers.
With the total volume of goods we carry to our customers every day around the globe, we are able to negotiate the best prices for any mode of transportation. We work with the best shipping lines and airlines and establish a good relationship with them based on our quality management process and the ability to provide quality and reliable service of the partner. Our customers are satisfied with the significant savings on shipping while using a reliable and consistent service.
Vietnam has an Index for Logistics
On March 18 in Ho Chi Minh City, Vietnam Logistics Business Association and Vietnam Logistics Research and Development Institute announced the Vietnam...
COLD CHAIN – DEVELOPMENT POTENTIAL OF VIETNAM’S...
Cold supply chain or cold chain is a common concept in developed countries. It may be interpreted as a supply chain capable of controlling and maintaining...
VIETNAM’S LOGISTICS ENTERS THE DEVELOPMENT PERIOD
Although the name change for Vietnam Freight Forwarders Association (VIFFAS) has been planned since 2007, only until January 04, 2013 after many “delays”,...